Get in Touch With Us
Got a question about a bonus we've reviewed, spotted something that needs updating, or want to flag a casino for us to look at? This page explains how to reach the team behind equitycampaign.org and what happens once your message lands with us.
The Best Way to Reach Us
Email is the most reliable route to our team. Write to us at [email protected] and a real person will read your message — we don't rely on automated replies to close out enquiries.
A little context helps us route things faster. If you're asking about a specific brand, a no deposit bonus, a payment method available in Canada, or something else entirely, mention it in the first line so we can get you the right answer without back-and-forth.
What We Can Help With
Most messages we receive fall into one of these areas:
- Bonus and offer questions — asking how a welcome offer or no deposit bonus works, what the wagering requirement means, or why a promotion listed for one of our ranked brands looks different once you sign up.
- Corrections — casino offers, terms and licensing details change often. If you've noticed something on our site that looks out of date, tell us and we'll check it against the source.
- Site suggestions — if there's a Canadian-facing casino you think we should be reviewing, or a topic (payment methods, mobile apps, software providers) you'd like covered in more depth, let us know.
- Partnership or editorial enquiries — if you represent a casino brand or an affiliate partner, introduce yourself and outline what you're proposing.
- Concerns about gambling habits — if you or someone you know is struggling with their play, say so in your message. We'll point you toward appropriate support resources rather than treat it as a standard enquiry.
What to Include So We Can Actually Help
Casino-related questions are usually answered faster when you tell us a bit more upfront:
- The name of the casino brand, if your question relates to one specific site.
- Whether your question is about signup, a bonus, a payment method, or something technical like a game not loading.
- Your general location within Canada, if it's relevant — provincial rules and available payment options can differ.
- Screenshots or exact wording from a bonus term, if you're asking us to clarify or check something.
How We Handle Messages
Every message is read and reviewed by someone on our editorial side before a reply goes out. We aim to respond within a couple of working days, though enquiries that need us to double-check a bonus term or licensing detail against a casino's own site may take a little longer. We would rather give you an accurate answer than a fast but incomplete one.
We should be clear about our commercial position: some of the casinos featured on equitycampaign.org pay us if a reader signs up through our links. That relationship never decides how a brand is ranked or reviewed — our ratings reflect independent research into things like bonus terms, game selection, payment options and licensing. If you ever want to know how a specific ranking or review was reached, ask us directly and we'll explain our reasoning.
Before You Get in Touch, You Might Find Your Answer Already
If your question is about which casinos are worth considering when you're outside the GamStop self-exclusion scheme, we've already covered that in detail on our Best Non GamStop Casinos 2026 page, which may save you waiting on a reply.
For everything else — a specific brand, a bonus term you don't understand, or a suggestion for what we should cover next — we genuinely want to hear from you. Drop us a line and we'll take it from there.